Tips and FAQs
Are looking to introduce BlackBerry handsets into your business for the first time or have you been using one for years?
If you are an existing BlackBerry user we can answer questions you might have on migrating over to the newest handsets and help you establish whether renewing your investment is timely and cost effective. We consider whether the newer handsets offer discernable value in comparison to older models. By considering how you currently use your existing handsets we can establish whether product training may unlock more benefits.
For businesses considering taking up BlackBerry our experts are on hand to help you with questions you may have such on training, getting the most from your investment, future costs of ownership and we ensure that when you make the switch it is an informed move made with confidence. We might be able to answer some of your questions below, but feel free to give us a call or contact us we think we can give you better answers when we understand your objectives a little better.
1. Quick Keylocking from home screen
Press :alt:+:enter: to keylock your BlackBerry quickly from the home screen. (Alternate keypress is just press K, but this only works if "Dial From Home Screen" is disabled)
2. To set up password protection on your BlackBerry
Select Security from your options menu and set your chosen timeout and then enable or set your password. You are also able to go to the Owner tab – also in the options menu to enter your personal details. These will subsequently be displayed on screen when the password is up and running
3. My BlackBerry is wet - Accidental damage
Accidents can happen but if you have got your BlackBerry wet do not despair. Try one or all the below before ringing your insurance company
Firstly remove the battery before anything else and leave to dry out. It is also important to remove the plastic casing and if you can refer to your manual and follow the disassembly instructions.
Let the device dry in a warm dry place – dashboard, tv cabinet or in a sealed container with uncooled rice. Leave it for three to five days and then reassemble and replace battery.
Good luck.
4. When you have trouble with your BlackBerry
The 1st Step is to pull the battery out of the device and leave it out for about 30 seconds. This will clear the internal memory and will solve many, many issues. It is the equivalent to turning your pc off and on in a crisis!!
1. Leave your BlackBerry turned on.
2. Remove the battery for 30 seconds
3. When you replace the battery leave it to boot
5. How do I choose the right model for me?
The best thing to do is to compare the spec sheets below so you get a feel for what is generally on offer and discern the differences between models. We would always recommend spending a few minutes telling about your common usage and requirements so that we can signpost you to the most suitable solution for your business.
So give us a call on 0845 217 7500 or take a look at the different models available to see if one stands out a the most appropriate choice for your needs.
